Here you will find information about:
- Purpose
- Access
- Key features
- Support
Purpose
The SEEBURGER Customer Portal serves as a central access point for SEEBURGER-related services.
Access
You can access the SEEBURGER Customer Portal through an invitation from SEEBURGER or by registering yourself. Once registered, you can directly use SEEBURGER services or access relevant information.
You can find more information on the registration process in our SEEBURGER Cloud Online Help.
Link to the SEEBURGER Customer Portal: https://portal.seeburger.cloud/cas/login?locale=en
Key features
All links in this list lead to the respective pages in our SEEBURGER Cloud Online Help.
- Manage your user account: Quick start
- Manage the company account and other user accounts if you are an administrator:
- Monitor the status of your booked service(s) and see what maintenance we are planning or which certificate change is coming up in the "Event management calendar”: Service Monitor
- Download your monthly SLA reports: Reports
- Access and work with your booked service(s): SEEBURGER Cloud Online Help
- Find the contact details of your dedicated service manager or request one if you would like one: Contact us
- Check your routing partners and upload your company contact persons for us: B2B Directory
Documentation
This is an overview of all documentation related to the SEEBURGER Customer Portal within our SEEBURGER Cloud Online Help:
- SEEBURGER Customer Portal: https://help.cloud.seeburger.com/en/apps/2
- Administration: https://help.cloud.seeburger.com/en/apps/3
- Service Monitor: https://help.cloud.seeburger.com/en/apps/23
- Cloud services: https://help.cloud.seeburger.com/
Support
Find more information in this post: Support contact details