Help resources – Where to find information

Onboarding
1

We provide a range of resources to help you get the most out of our products and services. The table below gives you a quick overview of where to find documentation, training opportunities, and additional learning materials.

Here you will find information about:

  • Documentation
  • Learning material
  • Release notes

Documentation

Resource Available content Access path Link
BIS documentation Documentation for SEEBURGER BIS BIS > question mark icon -
Solution documentation Documentation for SEEBURGER Solutions BIS > question mark icon -
SEEBURGER Cloud Online Help Documentation and FAQs for the SEEBURGER Customer Portal, Cloud Services, iPaaS, Web UI SEEBURGER Customer Portal > question mark icon https://help.cloud.seeburger.com/
Integrator Workspace Help Documentation and release notes (What’s new) for the Integrator Workspace (IWS) SEEBURGER Customer Portal > Integrator Workspace > question mark icon https://control-plane.hive-control.seeburger-hub.com/apps/flowapp/help/iw/index.html
Service Desk Help Resources Documentation and FAQs for the Service Desk Portal Service Desk Portal > Suggested Resources/FAQs -

Learning material

Resource Available content Link
SEEBURGER Academy BIS trainings SEEBURGER: The SEEBURGER Academy
SEEBURGER Blog Product updates, insights, background articles https://blog.seeburger.com/
SEEBURGER Customer Community FAQs, Best practices, information exchange between you, other customers and us https://community.seeburger.com/
Resource Center Whitepapers, background knowledge, additional resources SEEBURGER: In-Depth Information About the BIS Platform Capabilities and Solutions

Release notes

Service Resource Location/Link
BIS Release Notes PDF (changelog.pdf) PDF which is packaged on the .iso file for each release and the download page
SEEBURGER Solutions Release Notes PDF (changelog.pdf) PDF which is packaged on the .iso file for each release
SEEBURGER Customer Portal SEEBURGER News Blog SEEBURGER Customer Portal Archive - SEEBURGER Cloud News
Cloud Services SEEBURGER News Blog SEEBURGER Customer Portal Archive - SEEBURGER Cloud News
Integrator Workspace SEEBURGER News Blog SEEBURGER Customer Portal Archive - SEEBURGER Cloud News
About the Onboarding category (overview)